1. Introduction
At THE ETHNIC AVENUE, we value the trust you place in us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, shop with us, or interact with our services.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping & billing address.
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Payment Information: Processed securely via trusted third-party gateways (we do not store card details).
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Device Information: IP address, browser type, device type, operating system, etc.
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Usage Data: Pages visited, time spent, clicks, and other analytics via cookies and tools like Google Analytics or Meta Pixel.
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Send order updates and support communication
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Improve our website and customer experience
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Send promotional emails and WhatsApp messages (only if opted-in)
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Prevent fraudulent activities
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
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Trusted service providers (e.g. courier companies, payment gateways, analytics providers)
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Legal authorities, if required by law
5. Cookies
We use cookies to enhance your browsing experience. Cookies help us remember your preferences and deliver personalized content and ads. You can choose to disable cookies via your browser settings.
6. Email & WhatsApp Marketing
By subscribing to our newsletter or contacting us via WhatsApp, you agree to receive promotional content. You can unsubscribe at any time using the unsubscribe link or by messaging us directly.
7. Data Security
We use industry-standard encryption, secure hosting, and access controls to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You may request:
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Access to your data
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Correction or deletion of your information
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Opt-out from marketing communications
To exercise your rights, email us at divya8848@gmail.com.
9. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, feel free to contact us at:
📧 Email: divya8848@gmail.com
📱 WhatsApp: +91 8500659988